Return Policy

RETURNS----Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Several types of products are exempt from return. Perishable goods, such as food, flowers, newspapers, or magazines cannot be returned.We also do not accept products that are intimate or sanitary, hazardous materials, or flammable liquids or gases.Additional items that cannot be returned:* Gift cards* Downloadable software products* Some health and personal care itemsTo complete your return, we need a receipt or proof of purchase.Do not return your purchase to the manufacturer.There are certain situations where only partial refunds are granted: (if applicable)* Book with obvious signs of use* CD, DVD, VHS tape, software,video game, cassette tape or vinyl record that has been opened. * Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error. * Any item returned more than 30 days after delivery. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received the item you returned. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company. It may take some time before your refund is officially reflected. After that, contact your bank. Often It is necessary to allow for processing time before a refund is reflected. If you have already done all of the above and have not yet received your refund, you can contact us by writing to secretsociety117@hotmail.com. Sale items (if applicable) Only regular price items can be refunded. Unfortunately, sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at secretsociety117@hotmail.com and send your item to: 1652 W 221 St, Torrance, CA, US, CA, 90501, United States. Gifts If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you. If the item was not marked as a gift when purchased, or if the person who made the purchase or if the person who made the gift decided to have the order sent to them to then give it to you, we will issue a refund to the person who made the gift and they will be informed of your return. Shipping To return your product, you must mail it to: 1652 W 221 St, Torrance, CA, US, CA, 90501, United States. The shipping costs to return your item are your responsibility. Shipping costs are non-refundable. If you receive a refund, the shipping cost of the return will be deducted from your refund. The return shipping cost will be deducted from your refund. Depending on where you live, the time it takes to receive the exchange for your product may vary. If you are returning an item worth more than $75, it is recommended to use a shipping service with tracking or to purchase shipping insurance. We do not guarantee that we will receive your return item.